Nobody's betterTwo Maids & A Mop™ has served the gulf coast of Florida since 1997. We have firmly established ourselves as the most customer-friendly housekeeping company in the world. That's right: nobody's better than us and we don't mind saying it.
We're one of those overnight success stories that you hear about, but with a little twist. We started small and we stayed small for a long time. Why did it take us so long to figure this thing out? That's easy to explain. We were copycats and we played the same game as our competitors. Our game plan was to compensate our employees poorly and then demand top-notch service from each of them. Hey, we never claimed to be the smartest cleaning company in the world! It took us a while, but we finally figured out what we were doing wrong. We needed to align the interests of our customers with the interests of our employees. So, we developed a ground breaking pay-for-performance compensation plan that rewards employees that perform excellent customer service. We allow our customers to grade their cleaning service and the feedback directly affects their cleaner's pay rate. Eureka!
That simple strategy has allowed our company to grow from just four employees in 2002 to more than forty employees today. We clean more than 225 homes per week from Panama City to Pensacola through our three locations. It's pretty obvious that we are proud of what we have accomplished. We can be seen patting ourselves on the back on a daily basis. Give us a call and you'll find yourself patting your back too. Office in Fort Walton Beach - 850.664.6243
Source: Two Maids